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It is our endeavor to serve you better and we seek your co-operation for the same. Please allow 48 hrs to revert on your feedback, query or grievance.
Communicate with following details. This will help us in serving your better.
- Subscription No.
- Payment details like instrument No.
- Email ID
- Cell No.
- Problem faced
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Please contact our Customer Care Department/Subscription Department
Contact timings : 10 am till 6.30 pm
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Or Call on : 91-20-40197200 or email to service@dsij.in for
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- Delivery grievances: Like Issue/s Not Received or Issue/s Damaged etc
- Payment Issue: Send payment details
- Finding When Your Subscription Ends
- Updating Your Address
- Updating Your Email Address /Mobile No
- Stoping delivery of Duplicate Issues
- Renewing Your Subscription
- Any Feedback: We urge you to write to us
- Any Other
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Delivery Schedule
Kindly note that your subscription officially "starts" from the first copy, not from when you make payment. You will receive 26 issues for an annual subscription of DSJ while a 4 year term will entitle to 104 issues.The total number of issues is confirmed, no matter when they start. Due to distribution timelines, the cut-off dates for delivery is different for each product. Here are estimates of when your first issue should arrive:
- DSJ is 2 - 3 weeks
- Flash news is 2 weeks.
- Pop Stock - 6 - 8 days
- Special books - 4-6 weeks.
If more than the specified time elapse, please email to service@dsij.in
IMPORTANT: Please note that it is difficult for us to monitor delivery of the entire subscription base hence we request you to give notification of any service or supply problems ASAP as it is difficult to compensate if a long period of time has elapsed since commencement.