Firstsource Solutions partners with Uniphore; stock ends 1.45 per cent higher

Rishikesh Gaikwad
/ Categories: Trending
Firstsource Solutions partners with Uniphore; stock ends 1.45 per cent higher

Firstsource Solutions Limited today announced that it has partnered with Uniphore, the global leader in conversational service automation to utilise its platform as an important component to Firstsource’s Digitally Empowered Contact Center (DECC).

The company believes that this multiā€million dollar deal will create value for our clients over the next few years. The press release further states that this partnership will provide multiple benefits for businesses. One such benefit is improved customer experience.

Each year, Firstsource handles over 200 million interactions for Fortune 100 brands worldwide. Additionally, it will also lead to higher customer satisfaction and associate loyalty.

A few days back, the company has reported health results for Q2FY21. Revenues stood at Rs 1187.7 crore (USD 159.8 million), 20.6 per cent YoY and 13.1 per cent in CC. Meanwhile, the operating margin stood at 11.4 per cent of revenues. It reported a profit after tax of Rs 105.3 crore. Besides, its PAT margin stood at 8.9 per cent.

The stock reacted positively to the news. The stock on Friday closed at Rs 73.70, 1.45 per cent higher than its previous day’s close. The intraday high was 74.15 while its intraday low was 72.85.

 

Rate this article:
2.8

Leave a comment

Add comment

DSIJ MINDSHARE

Mkt Commentary28-Mar, 2024

Expert Speak29-Mar, 2024

Mindshare29-Mar, 2024

Multibaggers28-Mar, 2024

Interviews28-Mar, 2024

Knowledge

General26-Mar, 2024

MF25-Mar, 2024

General18-Mar, 2024

DALAL STREET INVESTMENT JOURNAL - DEMOCRATIZING WEALTH CREATION

Principal Officer: Mr. Shashikant Singh,
Email: principalofficer@dsij.in
Tel: (+91)-20-66663800

Compliance Officer: Mr. Rajesh Padode
Email: complianceofficer@dsij.in
Tel: (+91)-20-66663800

Grievance Officer: Mr. Rajesh Padode
Email: service@dsij.in
Tel: (+91)-20-66663800

Corresponding SEBI regional/local office address- SEBI Bhavan BKC, Plot No.C4-A, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400051, Maharashtra.
Tel: +91-22-26449000 / 40459000 | Fax : +91-22-26449019-22 / 40459019-22 | E-mail : sebi@sebi.gov.in | Toll Free Investor Helpline: 1800 22 7575 | SEBI SCORES | SMARTODR