Infosys and Anthropic Announce Collaboration to Unlock AI Value across Complex, Regulated Industries

Infosys and Anthropic have announced a strategic collaboration designed to deliver advanced enterprise AI solutions across heavily regulated sectors, including telecommunications, financial services, manufacturing and software development. The partnership kicks off with the establishment of a dedicated Anthropic Center of Excellence specifically for the telecommunications industry. By combining Infosys Topaz with Anthropic’s Claude models, the initiative aims to help organisations automate complex workflows and adopt AI with the high levels of governance and transparency required for compliance-heavy environments.

A primary pillar of this collaboration is the shift toward agentic AI, moving beyond simple chat interfaces to systems capable of executing multi-step tasks independently. Utilising the Claude Agent SDK, the two companies will build AI agents designed to manage persistent processes such as claims processing, compliance reviews and legacy system modernisation. This approach is intended to reimagine enterprise operating models, focusing on long-term transformational value and engineering scale rather than just incremental efficiency gains.

The practical application of these technologies will be tailored to the unique demands of each industry. In telecommunications, AI agents will modernise network operations and customer lifecycle management, while in financial services, the focus shifts to rapid risk assessment and automated compliance reporting. For manufacturing, Claude will be used to accelerate R&D by streamlining Service design and simulation, allowing engineers to iterate faster before moving to the production phase.

Software development will see a significant boost through the integration of Claude Code, which assists developers in writing, testing and debugging code at an accelerated pace. Infosys is already implementing Claude Code within its own Exponential Engineering organisation to refine best practices before rolling them out to clients. This internal deployment ensures that the joint solutions are grounded in real-world engineering experience, helping global enterprises move from design to production with greater speed and reliability.

About Infosys

Infosys is a global leader in next-generation digital services and consulting. Over 330,000 of people work to amplify human potential and create the next opportunity for people, businesses and communities. The company enables clients in 63 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, their expertly steer clients as they navigate their digital transformation powered by cloud and AI. 

This enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise and ideas from our innovation ecosystem. The company is deeply committed to being a well-governed, environmentally sustainable organisation where diverse talent thrives in an inclusive workplace.

Disclaimer: The article is for informational purposes only and not investment advice.