Many a times we get complaints from our subscribers that they have not received our newsletters, emailers that alert investors about market conditions.
DSIJ is putting every effort to sort out this issue from a software and hardware point of view. Our investigation finds that most of our mailers get stuck at the user's end. Although they reach the subscriber, they do not appear in subscriber's inbox, rather are found in spam or junk folders. Here is what you can do to sort out this issue, check your spam mail settings and add us on to your Whitelist to ensure that our mailers reach you every time.
Most of the time, the problem is with spam email filters which often block useful communications and treat them as advertising or unsolicited emails. In order to counter this problem, Whitelisting feature is provided by email service providers. Email addresses entered in the Whitelist can bypass all spam filters.
So Whitelist these DSIJ email address now.
How to Whitelist an Email in Gmail
The Gmail whitelist process can be done quickly through the web client:
- Click the ‘settings’ button (in the top-right corner of the screen), then select “Settings” from the resulting drop-down menu.
- Navigate to the tab labelled “Filtered and Blocked Addresses” to access information about your existing filters.
- Select “Create a new filter” and enter the domain @dsij.in to whitelist.
To whitelist DSIJ, type the domain alone, such as @dsij.in. This will tell Gmail to approve every message from DSIJ.
- Click “Create filter” to approve the new filter, then mark “Never send to Spam” to whitelist every email within the filter.
Whitelisting in Gmail mobile app
- Open the Gmail application.
- Navigate to Spam or Junk Folder.
- Click on the message you wish to view.
- Select the option "Report not spam".
- You will now receive messages from this sender as normal.
How to Whitelist an Email in Outlook
Whitelisting a domain in Outlook.com is just as easy and works by adding the @dsij.in domain to a group called “safe senders”. To add a domain to safe senders:
- Click on “Settings”, then “View all Outlook settings”.
- Go to “Junk email”, then choose “Safe senders and domains” or “Safe mailing lists” to select @dsij.in to whitelist.
- Enter the domain name @dsij.in to add to Safe senders. Make sure to include the @ character for domain names .
Whitelisting in Outlook mobile app
- Open Outlook Mobile App.
- Click on the message from DSIJ.
- Click on the three dots in the top right corner.
- Click "Move to focused inbox".
- When the pop up screen comes up, click "Move this and all future messages".