Mobile App & Technical Support FAQs

Yes, you can download them from Google Play Store or iOS App Store

Please ensure that you have installed the correct DSIJ App for your subscribed service and are logging in with the same username and password provided by DSIJ. 

The Buy Now option appears for services that are not included in your subscription. If you have subscribed to a service but see “Not available for the moment” on the Calls page, it means the first recommendation for that service has not been issued yet. 

If you are still unable to access your service, please contact our customer support team for assistance. 

Yes. You can, if you registered with Gmail originally and subscribed via that. 

You will need to switch on the notifications for the DSIJ Apps to receive the notifications including the recommendation updates.

Please check that you are entering the correct registered email address and password. If you are still unable to log in, use the ‘Forgot Password’ option to reset your password. For further assistance, please contact our customer support team. 

Check app notification permissions, device settings and email spam folders. If the issue continues, contact customer support.