Support & Transparency FAQs

DSIJ follows a defined methodology for calculating performance across its services, including entry price, exit price and tracking methodology. 

Subscribers can view past recommendations and performance details through the Past Performance / Call Tracker section available on the respective service pages. The tracker displays the status of recommended stocks, including open and closed recommendations. 

Performance should be evaluated over a reasonable period, as short-term market conditions can impact results. Brokerage, taxes and execution-related factors may vary depending on the service methodology and market conditions. 

DSIJ believes in transparency and encourages investors to review past performance records before evaluating any service.  

You can always contact us on the customer care numbers mentioned on the website or by simply dropping a mail on service@dsij.in 

Stock markets involve risks and uncertainties. Research-based recommendations can help investors make informed decisions, but returns cannot be guaranteed. Past performance does not indicate future results.

Investing in the stock market inherently involves some level of risk. However, this risk can be minimised by focusing on a diversified basket of large-cap, low-volatility stocks. It’s important to note that lower risk generally comes with lower upside potential. If you're highly risk-averse, you may consider investing in mutual funds or explore our Large Rhino or Model Portfolio services, which are designed with a more conservative investment approach.

The returns are subject to market risk however based on the strategy and past performance you can check the expected returns on each service in the comparison chart. These are indicative returns and not a guarantee. 

Yes, we do provide a trial for almost all our trader services. Nonetheless, you should not judge the service based on the short trial. Trials are primarily given to understand the working of our services. 

Again, we do not recommend you judge any service based on the short trial period. Trials are to just give you a feel and to make you understand the working of our services.  

We have a dedicated customer team who will help you with your queries. Do call on the customer care or drop us a mail on service@dsij.in 

Yes, clients will always be notified of any changes made to their portfolio. Updates are sent through email and the secure member area on the DSIJ website. 

DSIJ has been in the stock market research since 1986, putting forth their best efforts to protect investors' capital and help them create wealth. However, this can only be on a best effort/intent basis, and guaranteed returns in the stock market cannot be assured. DSIJ does not have a refund policy.

All the products can be accessed on the website as well as DSIJ mobile Apps.

Please check spam folder and junk folder of your mail Id. In fact, here is what you can do to sort out this issue, check your spam mail settings and add us on to your Whitelist to ensure that our mailers reach you every time. Need to add dsij.in to your safe domain list. Also, ensure you have not unsubscribed from DSIJ mails as this would also deprive you form receiving the mails.

To change your password, log in to the DSIJ website, go to My Account, and select the Change Password option. 

If you have forgotten your password, click on ‘Forgot Password’ on the login page and enter your registered email address. Your login details or password reset instructions will be sent to your registered email ID. 

DSIJ offers Investor Services, Trader Services and Advisory Services designed for different investment goals and requirements. 

Investor Services: Suitable for investors looking for researched stock ideas with defined holding periods.  

Trader Services: Designed for active participants seeking trading opportunities.  

Advisory Services: Suitable for investors looking for personalised portfolio guidance.  

To choose the right service, use the ‘Find your ideal investment service’ tool on our website or visit the respective service pages: 

Investors: https://www.dsij.in/for-investor

Traders: https://www.dsij.in/for-trader

You can also enhance your learning with our flagship magazine, Dalal Street Investment Journal, which provides market updates, research articles, interviews and insights on stocks and mutual funds. 

Research Analyst services provide stock recommendations based on research, while Investment Adviser services provide personalised advice based on an investor’s profile and goals.   

Investor Services are designed for investors seeking stock ideas with a longer holding period, Trader Services are for active market participants seeking trading opportunities, and Advisory Services are for investors seeking personalised portfolio guidance.