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Commendable Editorials

| 2/9/2012 9:30 PM Thursday

Commendable Editorials

The editorial of the 12 February, 2012 issue was superb. The wisdom in the analysis of India’s financial position as well the worldwide situation gives a correct prediction of things to come.

The editorial every fortnight in general has been providing readers with the pulse of the financial markets of India and the world. It is able to guide investors correctly about the things to come. In fact, most of my investment decisions in the last 12 months were based on the editorials, and these have been successful beyond my own expectations.

Well done! Keep directing us.

- M Nivedita Prasad

Trend Spotting

It was a very good gesture on your part to get feedback from your readers. It would be nice if you could send us some daily market analysis, with some of it dealing with the near and long-term trends. This will go a long way in helping investors. 

- Dr Swatantra Rathi

Reply - Thank you for your kind words about DSIJ and our initiative of trying to get feedback from our readers. We do have regular market updates put up on our website (www.dsij.in). In fact, the website carries not just market updates for the day, but includes pre-opening and post-closing commentary as well.

Hard Reality

Based on my personal experience, I would like to bring out some facts with respect to the article on insurance that was carried in Dalal Street Investment Journal (Reassuring The Insured: IRDA’s Grievance Redressal Mechanism, DSIJ Vol. 27, Issue No. 3, dated Jan 16-29, 2012).

The Ombudsman is supposed to decide the matter in 90 days, the purpose of which is to provide relief to the policy holder with a view to avoid going to court. In my case, they took two months to simply send the form after I wrote to them with my complaint. This is like making you wait for two hours before even giving you a queue token. It has been over four months since my case was registered and as of now, it looks like it will be (at least) another six months before the matter is heard. Further, the order takes at least up to two more months to come in. Given the initial delay by the TPA, this means that a good year or even a year and a half will have elapsed by then.

If you try to point the authorities towards their own advertisement, the Insurance Ombudsman Office simply states that it needs revision, since where there were just four complaints a day earlier, now there are 20 coming in. The ground realities are very different from the official version.

- S A

Reply - We fully agree with you that the ground realities are different from the official version. Hence, we would request our subscribers/readers to write in to us with their problems, so that we can assist them in getting them sorted out at the earliest by interacting with the service providers.

 

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